What is Remote Working? Definition, Benefits, Types, & Challenges

Jonathan
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What is Remote Working? Definition, Benefits, Types, & Challenges
Published on
Updated on
September 10, 2024

Remote work is also known as telecommuting, where employees have less or no travel to travel to a central workplace. They can execute their work responsibilities from anywhere they get an internet connection. It has thus become a preferred working model for organisations and workers to foster effectiveness and efficiency while presenting many benefits and advantages.

What is Remote work?

Telecommuting or remote work is one of the leading solutions that have transformed the ways people used to work. It is no longer fixed in the workplace environment, it is an option that lets workers do their job from wherever they choose – home, other premises, or another country.  

This detailed guide will explain what remote work is all about, the advantages and disadvantages, challenges, different types of work and some of the categories that exist in today’s market. Work from home as well as such vitally important issues as the nature of work and the tendencies in the field of hybrid work will also be reviewed.

The remote work definition goes way beyond working from home. It refers to different organisational environments where a worker can perform his/her activities apart from a conventional office. It might mean fully remote positions, where employees never step foot in the office, or it might mean a partially remote or ‘flexible’ situation where employees are coming in for some portion of the week, month or year.

Different types or models of remote working

Fully remote work

Employees work from a location of their preference and do not need to report to an office building at any one time.

Hybrid work

Employees work some of their time from the office but also can work from home, in a home office or from other locations. This type of model preserves to a certain degree contact and interaction among the teachers and helps to adapt easily to new situations and conditions.

After hybrid and remote work, it is time to understand the third type, which is very common nowadays: Freelancing.

Freelance

Freelancers or contractors are people who work independently, they may conduct business in different locations and offer their services to different business entities who hired them.

Temporary remote work

In some cases, employees can work from home for a while say a few months, maybe due to a project or one can work from home for a few days in a week in the event of circumstances like the coronavirus COVID-19 pandemic.

What is a hybrid work model?

The hybrid remote working model is another type of work arrangement because parts of the work are remote as well and parts are done in the office setting. They may be required to spend some days in the office while the others, they carry out their work from home. This model essentially attempts to give the people the benefits of both worlds.

The current trend that has been adopted somewhere is the hybrid work model, which is the mixture of both remote work and a standard office environment. Telework is a great positive aspect because it allows employees to avoid going to work physically but still have the social interactions, teamwork, and physical space of the workplace setting. This model is especially attractive to organisations that are interested in exploring ways to increase productivity while at the same time allowing for flexibility in terms of employees’ working conditions.

Remote work models

There are several remote work models, each catering to different organisational needs:

Fully remote model: The company is a fully virtual or distributed company with no physical office space at all.

Hybrid model: Hybrid; some days work from home and some days work from office.

Remote-First model: Emphasises work from home but reporting to the office is an option if required.

Let’s discuss about pros and cons of remote work.

Benefits of working from home

Working from home (WFH) offers numerous benefits, including:

Flexibility

It allows its employees to develop their work schedules which is fitting for their lives.

Cost saving

There is no need to spend money on transport as people work from home and less business formalities.

High productivity

Some employees report working better in a home setting they do not get interrupted by things that they come across in the workplace.

Family time

It is proven that employees who work from home can give time to their personal life as well. Since there is no waste of time and energy in commuting to the office, efforts can be made to enjoy with family even on weekdays.  

Modern business remote work trends

The rise of remote work has led to several emerging trends, such as:

1. Increased adoption of hybrid models: Increasing numbers of businesses are either providing the option for employees to do both remote and office work or are going for a partially office-based and partially remote working model.

2. Technology-driven workspaces: All primary and secondary communication and connection will be promoted through digital means.

3. Focus on work-life balance: It becomes possible to state that organisations are paying more and more attention to the health and work-life balance of their employees in remote work.

Pros and cons of remote work

Pros

  1. Flexibility: Working remotely gives employees the freedom to organise their day around personal commitments, which can lower stress levels and enhance work-life harmony. This flexibility often boosts productivity, as individuals tend to feel more driven when they have control over their schedules.
  1. Cost efficiency: Both businesses and their staff can enjoy financial benefits. Employers can cut costs on office space, utilities, and other expenses, while employees save on commuting, professional attire, and meals, which can add up significantly over time.  
  1. Wider talent access: Companies are no longer limited to hiring talent from a specific area, enabling them to access a global workforce. This variety can foster more creative ideas and solutions.  
  1. Enhanced productivity: Many employees discover that they are more productive at home, free from the usual office distractions. They can avoid the time and stress associated with commuting to their workplace.

Cons

  1. Isolation: Remote employees might experience a sense of disconnection from their coworkers, which can lead to feelings of loneliness. This isolation can adversely affect mental well-being and reduce job satisfaction over time.  
  1. Blurred work-life lines: It can be tough to distinguish between work and personal life when working from home, which may result in burnout. The absence of a physical divide between work and home can make it hard to "switch off."
  1. Communication hurdles: The lack of in-person interaction can increase the chances of misunderstandings. Remote work often necessitates more intentional and organised communication, which can be time-consuming and sometimes less effective.  
  1. Reliance on technology: Working remotely depends heavily on technology. Technical difficulties, such as unreliable internet or software issues, can interrupt productivity and cause frustration.

Misconceptions about remote or work from home

Misconceptions about Remote work or working from home have led to the following misconceptions:

  1. “Less Productivity Equals Less Remote Work”: People believe that remote employees are less productive because they lack supervision and micro-management. However, this is not the case and many studies have shown that working from home allows people to concentrate better and hence be more productive.
  1. “Remote Workers Can Always Be Reached”: People think that remote workers should be available at any time to maintain constant responsiveness. This does not account for the importance of maintaining a proper work-life balance, which is important for consistent productivity.
  1. “Only Tech Jobs can go Remote”: Though initially embraced by tech industries, there are numerous other fields which include but are not limited to marketing, education, customer care support and finance where one can do their job away from the office. No longer should people regard it as an idea that only tech roles can be remotely done.
  1. “Freelancing Means Working Remotely”: Not all remote workers are freelancers. They are full-time employees who work out of their houses but still perform the same duties as well as having the same perks and job security given in an office setting.

Challenges

  1. Communication difficulties: Working from home can make communication more challenging, especially when team members are in different time zones. The absence of direct, face-to-face conversations can cause misunderstandings or lack of clarity in discussions.
  1. Feeling lonely and cut off: Working from home can feel lonely, particularly for people who enjoy socialising. Without the usual office atmosphere and camaraderie, remote workers might experience feelings of isolation.
  1. Working too much and getting tired: The line between work and home life can become unclear, leading to longer working hours. Without a definite end to the workday, employees might work more than they should, which can cause exhaustion.
  1. Limited access to tools: People working from home might not have access to the same resources, like good office equipment or IT help, as they would in a regular office. This can slow down work and irritate.
  1. Team unity: Creating and keeping a strong team spirit is harder when workers are spread out. Activities that bring the team closer together and casual chats happen less often, which can make the team less united over time.

Read about what is nearshoring and offshoring to choose a better option for your business.  

Does a remote job mean working from home?

Not always. Although many remote jobs do mean working from home, a remote job can be done from anywhere outside a regular office. Some people who work remotely might pick places like shared workspaces, cafes, or even when they're travelling.

The main thing about a remote job is that it doesn't require you to be in a certain office, so employees can decide where they want to work, which might or might not be their home.

What is Work from home?

WFH or Work from home means you can work from home instead of reporting to the office every day. Read our detailed blog “What is HR outsourcing services” and you will be amazed to see how you offshore HR services.  

Hybrid vs remote job vs work from office

Factors Onshore Outsourcing Nearshore Outsourcing Offshore Outsourcing
Definition Outsourcing within the same country Outsourcing to a neighbouring or nearby country Outsourcing to a distant country, often on a different continent
Geographical Proximity Very close Relatively close Far away
Time Zone Same time zone Similar time zone Different time zone
Cultural and Language Compatibility High cultural and language compatibility Moderate cultural and language compatibility Potential cultural and language barriers
Cost Considerations High labour costs Moderate to lower labour costs Lowest labour costs
Access to Talent Limited to domestic talent Access to regional talent Access to global talent
Communication and Collaboration Easiest communication and collaboration Easier communication with fewer barriers More challenging due to time zones and potential language barriers
Travel Costs and Convenience Low travel costs, highly convenient Moderate travel costs and convenience High travel costs, less convenient
Quality Control Easier to maintain and monitor quality standards Easier to monitor, but requires oversight Potential challenges in maintaining consistent quality
Project Complexity Best for highly complex and collaborative projects Suitable for complex projects needing real-time collaboration Suitable for well-defined projects that can be managed remotely
Outsourcing Decision Factors Based on proximity and control Based on balance between cost, proximity, and quality Based on cost savings and access to global expertise
Nearshore vs Offshore Cost Comparison Typically, more expensive than both nearshore and offshore Less expensive than onshore, but more costly than offshore The least expensive option, but potentially higher total costs when considering travel and management
Nearshore vs Offshore Development - Easier to manage due to proximity and cultural alignment Often more complex due to distance and communication barriers

Learn the difference between offshoring vs outsourcing.

How to work from home in the UK

  1. Create a special work area: Choose a particular spot in your house for your work. This makes it easier to separate your job from your personal life, which can help you concentrate better and get more done.
  1. Make a daily schedule: Begin your day at the same time each morning, take breaks at regular intervals, and set a definite time to finish work. This helps you balance your job and personal life and avoids getting too tired from working.
  1. Get good tools: Make sure you have stable internet, a comfy chair, and all the other things you need for your office. Using good quality, comfortable equipment can help you avoid physical discomfort over time.
  1. Keep in touch: Use video chats, messaging apps, and other tools to talk with your coworkers. Staying in touch regularly helps you feel less alone and keeps you updated on what your team is doing.
  1. Focus on balancing work and personal life: It's crucial to separate work time from your time. Try not to look at work emails after your regular hours and make time for hobbies, exercise, and relaxing activities.
  1. Keep up with tax rules: If you work from home in the UK, there might be tax rules to consider. For example, you could be able to get tax relief for certain expenses. It's smart to keep up with the latest regulations.

How to hire remote employees?

  1. Define clear job descriptions: Clearly outline the responsibilities, required skills, and expectations for the role. Be explicit about the remote nature of the job and any specific requirements like time zone availability.
  1. Use remote-friendly job boards: Post job openings on platforms that specialise in remote work, such as Remote.co, We Work Remotely, or FlexJobs, to attract candidates who are specifically looking for remote opportunities.
  1. Assess tech-savviness: Since remote work heavily relies on technology, evaluate candidates' comfort with tools like video conferencing, project management software, and communication platforms during the interview process.
  1. Conduct video interviews: Use video interviews to gauge not only candidates' qualifications but also their ability to communicate effectively in a remote setting. Video interviews also help simulate the remote working environment.
  1. Evaluate self-discipline: Remote work requires a high degree of self-motivation and time management. Consider using personality assessments or behavioural interview questions to assess these traits.
  1. Offer a trial period: Consider starting new hires with a trial period to evaluate their performance in a remote environment before making a full-time commitment.
  1. Onboard effectively: Create a structured onboarding process that includes introducing new hires to the company’s remote communication tools, setting clear expectations, and fostering connections with the team.

List of jobs that can be done remotely (Online work from home-WFH Jobs)

  1. Software development: Jobs like programming, web development, and software engineering can usually be done from anywhere as long as you have internet access.
  1. Content creation: Jobs like writing, editing, graphic design, and video editing can be done from home, making them good choices for remote work.
  1. Customer support: Many companies allow their customer support staff to work from home, helping customers over the phone, by email, or through chat.
  1. Online marketing: Jobs like search engine optimisation experts, social media directors, and content planners can be done from anywhere.
  1. Remote help: Remote helpers take care of office tasks, such as organising schedules, handling emails, and entering data, all from a distance.
  1. Teaching online: Educators and tutors can give lessons over the internet, either in individual sessions or in bigger online classes.
  1. Advisory services: A lot of advisors work from home, providing advice in fields like money, business plans, or technology through online meetings and digital chats.

Case studies – Remote work companies

  1. GitLab: GitLab is an all-remote company with over 1,300 employees spread across more than 65 countries. GitLab has developed a comprehensive remote work culture, with an emphasis on documentation and asynchronous communication. Their success showcases the viability of an entirely remote workforce, even for large and complex projects.
  1. Buffer: Buffer is another company that operates fully remotely. With employees distributed globally, Buffer has implemented various strategies to maintain team cohesion, such as regular video updates from leadership, virtual team-building activities, and retreats where the entire team meets in person.
  1. Zapier: Zapier is a remote-first company with employees across multiple time zones. The company focuses on autonomy and trust, allowing employees to work flexible hours as long as they meet their objectives. Zapier’s approach to remote work has allowed them to scale effectively while maintaining a strong company culture.

Use our employee cost calculator to see how much you can save when you offshore to India. Ready to build your virtual team? If yes, connect with me today!!!

Remote Working Made Simple: Frequently Asked Questions

  1. Does remote mean work from anywhere?

Ans- Yes, remote work means you don’t have to report to the office and can work from home or anywhere with good internet.  

  1. What is the difference between remote and work from home?  

Ans- Remote work gives you freedom to work remotely from anywhere across the globe whereas work from home restricts you to work from a fixed location or area mentioned in company records.

  1. Open to remote work means?

Ans- When a company mentions remote work that means the employees can work from home or anywhere and there is no central office or reporting area.

  1. In what tier is remote working normally only applicable?

Ans- Now remote working is applicable in all the tiers, all you need is high-speed internet.  

  1. Can I work from home on a Tier 2 visa?  

Ans- Probably yes but it all depends on your employer and visa details. Please note, that work-from-home jobs usually don’t require any visa as you can work from your home, and they don’t have travel requirements.  

  1. What does remote mean with a job?  

Ans- Remote in a job means you are free to work from anywhere, you are expected to have high-speed internet that’s all. Work from the beach, mountain or Amazon jungle, it doesn’t matter.  

  1. What is an example of a remote job?  

Ans- If you are a full-time employee you need not travel to your office or any reporting centre and you work from home.

  1. What type of work is remote?  

Ans- All types of work that are usually done on a laptop, cloud system, calls, emails or any other online platform, almost all corporate jobs.

  1. Does remote mean working from home?

Ans- Yes, it means working from home or anywhere else.

  1. How to work remotely?

Ans- You can contact the employers directly or you can apply on various job portals like LinkedIn, Naukri.com, Upwork etc.

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About the author

Jonathan is the CEO here at Black Piano. He is on a mission to help small to medium-sized businesses scale as quickly and affordably as possible. He's a management consultant by trade, but hey, nobody’s perfect! Jonathan excels in building remote teams and has expertise in offshoring, outsourcing, team building, EoR, business development and much more.

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