Skills gap analysis

Identifying the difference between the skills your employees currently have and the skills your business needs to grow.
Glossary >
Skills gap analysis

What is skills gap analysis?

Skills gap analysis is the process of identifying the difference between the skills your employees currently have and the skills your business needs to achieve its goals. It helps employers spot workforce skills gaps, prioritise training needs, and make informed hiring decisions.  

A skills gap assessment can support workforce planning, talent development, and long-term business growth by ensuring the right capabilities are in place at the right time.

Why skills gap analysis matters for businesses

This is becoming increasingly important as skills shortages continue across the UK. Recent government data found that 5.1 million people work in occupations classified as being in critical demand. Now, what does that imply?

As competition for skilled talent increases, employers cannot always rely on recruitment alone. Developing existing employees through targeted training and career development is often the faster and more cost-effective solution.

Which is why skills gap analysis is so important.

How a skills gap analysis works

A skills gap analysis is usually completed in four simple steps:

1. Define the skills needed
Start by identifying the skills required to support your business goals, future projects, and growth plans.

2. Assess current capabilities
Review the skills your employees already have through a skills audit, performance reviews, manager feedback, or competency assessments.

3. Identify the gaps
Compare current capabilities against business requirements to highlight areas where skills are missing or need strengthening.

4. Create an action plan

Decide how to close the gaps. This could involve training, mentoring, upskilling existing employees, reskilling teams, or hiring specialist talent where needed.

Common areas where businesses find skills gaps

Skills gaps can appear in almost any part of a business, especially as technology, customer expectations, and market demands evolve.  

Some of the most common areas include:

  • Digital and technology skills
  • Data analysis and reporting
  • Leadership and people management
  • Sales and customer service
  • Project management
  • AI and automation tools
  • Industry-specific technical skills
  • Compliance and regulatory knowledge

Benefits of conducting a skills gap analysis

Most businesses have a sense of where they want to grow. The tricky part is knowing whether their team has the skills to get them there.

A skills gap analysis helps answer that question.  

Some of the key benefits include:

  • Spotting skill shortages before they start slowing projects down.
  • Making training more focused and worthwhile.
  • Helping employees build skills that support their careers and the business.
  • Reducing the need for costly last-minute hiring.
  • Preparing teams for new technology, processes, and ways of working.
  • Giving leaders more confidence when planning for growth.

In short, it helps you invest in the right people, in the right areas, at the right time.

Skills gap analysis example

A 50-person accountancy firm plans to expand its advisory services and move more client processes onto cloud-based platforms.

As part of a skills gap analysis, the business reviews the capabilities of its client-facing team and discovers:

Skill Required Employees Proficient Employees Needing Development
Cloud accounting software 12 18
Data analytics 5 25
Advisory and consulting skills 8 15

Rather than recruiting several new employees, the firm creates a six-month training programme for existing staff and hires one senior specialist to support the transition.

The analysis helps the business focus its training budget where it's needed most and ensures the team has the skills required to support future growth.

Skills gap analysis vs training needs analysis

Think of a skills gap analysis as identifying the problem, while a training needs analysis helps determine the solution.

Feature Skills Gap Analysis Training Needs Analysis
Key question What skills are we missing? How do we develop those skills?
Focus Looks at workforce capabilities today and in the future Focuses on the training required right now
Business purpose Helps with workforce planning and hiring decisions Helps plan learning and development activities
Outcome Can highlight whether to train, hire, or restructure Focuses specifically on training solutions
When it's used Usually the starting point Usually follows once gaps have been identified

Simply put, a skills gap analysis tells you where the gaps are, while a training needs analysis helps you decide what training is needed to close them.

How often should businesses review skills gaps?

For most businesses, reviewing skills gaps once or twice a year is enough to keep workforce plans on track. However, it's worth carrying out a review sooner if you're introducing new technology, expanding into new markets, restructuring teams, or taking on major projects.

Contents

Related terms

XaaS (Anything as a Service)
XaaS (Anything as a Service) delivers technology over the internet through flexible subscription or usage-based models.
Read more
Zero-hours contract
A simple guide to how zero-hours contracts work, when they’re used, and what employers and workers need to know.
Read more
Yield ratio
A recruitment metric measuring how effectively candidates move from one hiring stage to the next, helping spot bottlenecks.
Read more
Year to date (YTD)
The period from the start of a calendar or fiscal year to today, used to track revenue, payroll and expenses.
Read more
Work from anywhere
A flexible model letting employees work from almost any location, provided they have the right tools and connection.
Read more
Wages
The money an employee earns for work done, usually based on hours worked or shifts completed each pay period.
Read more

About Us

We’re a UK-based talent partner helping SMEs build brilliant remote teams with skilled professionals from India. We support businesses across the UK, United States, South Africa, Australia and Europe, often on their first international hire. Our straightforward, inclusive service provides guidance, reassurance and hands-on support while taking the hassle out of global hiring and helping every team member settle in smoothly.

Read our blogs

Everything you need to know about hiring, HR, and offshoring to India - practical advice for business owners, view all blogs.