GDPR stands for the General Data Protection Regulation. It is a major data privacy law created by the European Union to protect personal information. GDPR compliance means following the rules around how businesses collect, use, store, and protect personal data.
If your business handles information relating to EU or UK individuals, GDPR applies, even if your company is based elsewhere. The rules cover customer, employee, and supplier data alike.
The UK GDPR is built around a few core principles. Think of them as the “don’t be creepy with people’s data” rules.
Businesses must:
Businesses are also responsible for proving they follow these rules. This is called accountability. According to the ICO’s GDPR guidance, these principles apply to both customer and employee data.
Under GDPR, personal data is any information that can identify a person, either directly or indirectly.
This includes:
If the information can identify a worker, customer, or supplier, it falls under data protection rules. The ICO’s guide to personal data explains this in detail.
If your business handles personal data, GDPR compliance is not optional for you.
Key GDPR obligations include:
The ICO says serious GDPR breach notifications must usually be reported within 72 hours. Small businesses are not exempt, although the level of compliance expected depends on the type and volume of data handled.
Under GDPR, individuals have legal rights over how their personal data is used. Businesses must respond properly and within set time limits.
Key GDPR data subject rights include:
ICO’s guide to individual rights under UK GDPR says most requests should be handled within one month. Ignoring them is a quick way to upset both regulators and customers.
GDPR for small businesses does not need to be painfully complicated. A few sensible processes go a long way.
Here is a simple GDPR compliance checklist:
Businesses that fail to protect personal data may face ICO investigations, reputational damage, and financial penalties.
Under UK GDPR, serious breaches can lead to fines of up to £17.5 million or 4% of annual global turnover, whichever is higher.
The ICO’s guidance on fines and penalties explains that penalties depend on factors such as negligence, the severity of the breach, and how the business responded afterwards.
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